As a result, faults that cause critical Google Maps functions to malfunction are not rare. The introduction of Android 12, which was one of the most eagerly awaited OS upgrades in the previous 12 months, is just the latest example of this.
The vocal navigation does not work while you’re on a phone conversation, so you’ll have to depend on the visual directions for the whole process, according to several Android 12 users who loaded the update on their handsets.
See what we can find out about the situation and then see if there’s anything you can do to help solve the problem.
First of all, it seems that the entire thing is occurring as a result of the Android 12 upgrade. It’s not quite obvious why an OS upgrade is interfering with a critical element of Google Maps, but no one has reported the problem on Android 11 devices. It’s a feature that’s only available on the new OS version, and it appeared soon after the distribution began in late 2020.
Following that, numerous phone models are impacted. According to principle, using a Google Pixel should provide a far better experience, however, this is clearly not the case. Considering the fact that it’s a Google phone executing a Google app besides a Google OS, it makes sense. The Pixel, like numerous other Samsung devices, is affected by the same bug as the Galaxy S7.
Only when a phone call is in progress does the audio instruction disappear. This implies that the person in the driver’s seat must not only listen to the discussion but look to the display for directions from time to time, which we all know is a major no-no while driving.
Users have reported that as they hang up the phone, the audio assistance is restored and functioning normally, indicating that there is some type of problem that prevents the Google Maps sound from playing while you’re chatting on the phone with someone.
Both old and recent variants of Google Maps exhibit the same behavior, and upgrading to the most recent release makes no difference. This appears to imply that Android 12 is at fault, rather than any other program. In other words, if Google does ultimately decide to provide a remedy, there’s a very likely possibility it will be incorporated in an os update rather than a new Google Maps release.
